CX Horizon NGO operates under its charter with a simple governance structure: the supreme body is the General Meeting of members, and the executive body is the Board. On this page we openly present the people responsible for the organisation’s work. All data matches the Unified State Register of Legal Entities and Civil Society Organisations; the registry extract is published on the Transparency and reporting page.
The Board
Yuliia Demchyk
Head of the Board (the organisation’s registered head). Manages the day-to-day activities of the NGO, represents it before state bodies, partners and programme participants, and signs documents on behalf of the organisation.
Oksana Budz
Board Member. Part of the executive body, takes part in decisions on the organisation’s programmes and areas of work.
Governance structure
- Supreme body: General Meeting of members
- Executive body: the Board
- Official acting on behalf of the organisation: Head of the Board
Statutory mission
Serving and protecting public interests in developing the culture of customer service and interaction, promoting high service standards in Ukraine, and protecting consumers’ right to quality, technology-enabled service. The wording follows the state registry verbatim.
Official contacts
- Phone: +38 (097) 664-59-44
- Email: admin@intelswift.info
- Address: 54a Chernivetska St., Ternopil, 46006, Ukraine
- EDRPOU: 46136396, registered on 5 February 2026
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