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Як тестувати чат-бота перед запуском: головні правила
How to Test a Chatbot Before Launch: Key Rules
We analyze the critically important testing stage. What to pay attention to, how to verify response logic, and why it is important to involve real users, not just developers.
Пишемо промпт як профі: 3 універсальні формули для роботи
Writing Prompts Like a Pro: 3 Universal Formulas for Daily Work
We share ready-made AI query structures that can be copied and used every day. We show through examples how to correctly assign a role, context, and format to an algorithm.
A Navigation Guide for Users: A Case Study of Smart Search Implementation in an Education Project
We examine the onboarding problem for new students on learning platforms. We demonstrate how a properly structured knowledge base combined with an AI assistant creates a seamless experience and reduces
Перший крок до автоматизації: які процеси варто делегувати штучному інтелекту?
The First Step Toward Automation: Which Processes Should You Delegate to AI?
An instruction for those who do not know where to begin. We help identify the most routine tasks in an organization that are ideal candidates for automation.
Абстрактна ілюстрація: міфи про штучний інтелект
5 Major Myths About Artificial Intelligence in Customer Service
We work with audience fears. We debunk stereotypes about AI being only for IT giants, being too expensive, and robots completely replacing people.
Абстрактна ілюстрація: штучний інтелект
How AI Understands Text: Natural Language Processing in Plain Words
We introduce readers to NLP technology. How a machine distinguishes a joke from a complaint and determines the emotional tone of a customer’s message.

Найсвіжіші статті та новини

Як тестувати чат-бота перед запуском: головні правила
How to Test a Chatbot Before Launch: Key Rules
We analyze the critically important testing stage. What to pay attention to, how to verify response logic, and why it is important to involve real users, not just developers.
Пишемо промпт як профі: 3 універсальні формули для роботи
Writing Prompts Like a Pro: 3 Universal Formulas for Daily Work
We share ready-made AI query structures that can be copied and used every day. We show through examples how to correctly assign a role, context, and format to an algorithm.
A Navigation Guide for Users: A Case Study of Smart Search Implementation in an Education Project
We examine the onboarding problem for new students on learning platforms. We demonstrate how a properly structured knowledge base combined with an AI assistant creates a seamless experience and reduces requests to administrators.

“We believe that true digital transformation begins not with buying software, but with changing your mindset. Technology is just a tool. You are the master.”

Team of the CX Horizon State Organization

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