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Data as the New Oil: Where Does the Privacy Line Run in the Age of LLMs?
A philosophical look at data collection. We discuss how companies and foundations can use data to train models without crossing moral boundaries or violating user rights.
Transparency in Communication: Should You Tell Customers They Are Talking to a Bot?
We examine the ethical dilemma of “human imitation.” Why honesty with the user builds stronger trust than attempting to pass a quality AI agent off as a live employee.
Checklist: Is Your Service Ready for Automation?
A short self-diagnostic test for companies. We help determine whether internal processes are sufficiently documented to hand their execution over to algorithms without quality loss.
How to Build the Perfect Knowledge Base for a Chatbot: A Structure Template
A practical guide to creating documentation that AI can easily understand. We provide a ready rubricator template and explain the principles of writing instructions without unnecessary filler.
Surviving a Sale Season: Using an AI Agent to Support Your Online Store
We examine the classic example of peak load in retail, when customers flood support with questions about order statuses. We walk through step-by-step how connecting a smart assistant helps avoid
AI Dictionary: 15 Terms Everyone Needs to Know
We compile the most popular words from the AI world (prompt, LLM, hallucinations, machine learning) and explain them in plain language without programming. A cheat sheet for beginners.

Найсвіжіші статті та новини

Data as the New Oil: Where Does the Privacy Line Run in the Age of LLMs?
A philosophical look at data collection. We discuss how companies and foundations can use data to train models without crossing moral boundaries or violating user rights.
Transparency in Communication: Should You Tell Customers They Are Talking to a Bot?
We examine the ethical dilemma of “human imitation.” Why honesty with the user builds stronger trust than attempting to pass a quality AI agent off as a live employee.
Checklist: Is Your Service Ready for Automation?
A short self-diagnostic test for companies. We help determine whether internal processes are sufficiently documented to hand their execution over to algorithms without quality loss.

“We believe that true digital transformation begins not with buying software, but with changing your mindset. Technology is just a tool. You are the master.”

Team of the CX Horizon State Organization

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