A short self-diagnostic test for companies. We help determine whether internal processes are sufficiently documented to hand their execution over to algorithms without quality loss.

A practical guide to creating documentation that AI can easily understand. We provide a ready rubricator template and explain the principles of writing instructions without unnecessary filler.

We examine the classic example of peak load in retail, when customers flood support with questions about order statuses. We walk through step-by-step how connecting a smart assistant helps avoid missed requests, retain buyer loyalty, and prevent operator burnout.

We analyze a situation where a flood of similar requests for humanitarian aid overwhelms the team. We show how implementing a simple text-based bot powered by artificial intelligence takes on the lion’s share of routine tasks, freeing people to handle complex crisis issues.